Scammers impersonate bank employees, claiming fraud on the victim's account. They pressure the victim to move money to a 'safe' account, often by using Zelle to 'pay themselves'. In reality, the victim sends money directly to the scammer's account, believing they are securing their funds.
Who Is Targeted
Anyone with a bank account and access to Zelle or similar payment apps. The scam preys on trust in financial institutions and fear of financial loss.
Red Flags — Warning Signs
Caller ID spoofing
Pressure to act immediately
Request for personal information or one-time passcodes
Instructions to send money via Zelle, wires, gift cards, or crypto
Demand to keep the call secret or not verify with the bank
How to Protect Yourself
Never share personal information or one-time codes over the phone
If you receive a suspicious call from your bank, hang up immediately
Independently verify the call by finding the bank's official phone number on their website or the back of your debit card and calling them directly
Phrases Scammers Use
“Fraud on your account”“Your money is at risk”“Move money fast to protected”“Send money to yourself using Zelle”“Do not hang up. Stay on the line.”
Video: Real Example of This Scam
Bank Imposter Scam + Zelle “Pay Yourself” Trick Explained | Stop Fraud Alert Calls | Jay Get It